Challenge
Today’s market requires us to serve customer needs beyond the heat treatment processes in which we specialize. On some occasions customers ask us to develop assemblies and manufacture them.
These manufacturing processes for machined parts are a challenge for us, and even more so when they are parts or assemblies with high quality demands, complex materials and tight delivery times
Strategy
On these occasions we contacted INKO21. Their team not only provides us with excellent attention and service, but is even involved in achieving a high degree of quality of the parts at a competitive price, being at our disposal at all times for any new need.
We greatly value their comprehensive and personalized approach, which allows us to place our trust in them to oversee the entire manufacturing process of the parts with certified quality.
Solution
The solution provided by INKO21 more than meets our expectations. Thanks to their service, management and commitment, we are able to direct our efforts towards other activities that are equally critical to the projects. Sometimes, and according to our needs, they deliver the parts in several batches in succession, prioritizing at all times those that we need most urgently. This meticulous attention to detail and flexibility in delivery are critical elements in ensuring the success of the project in terms of time and cost.
Impact
The collaboration with INKO21 has a significant impact on our operational efficiency and the overall success of the project. Fluid communication at all times enables us to anticipate and resolve any inconvenience that may arise, which leads us to conclude the project within the established deadlines and complying with the required quality standards.
Lluís Carreras
Process Engineer
Tratamientos Térmicos Carreras
